TuxlerVPN Privacy Policy

Last Updated: 2025

Introduction

We have prepared this Privacy Notice to explain how, why, and when we collect data from you on our website and services. We comply with U.S. and global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA).

Please note that this Privacy Notice only applies to data that we collect when you visit the Tuxler website at https://tuxlervpn.com or use our services.

About Tuxler’s Services

Tuxler provides targeted advertising services for our advertiser clients (“Advertisers”). When you visit a website operated by an Advertiser or a third-party site where we could serve an ad to you, we may collect some or all of the data described in this Privacy Notice. Our platform uses that data as well as other data described below to help Advertisers provide ads that are more relevant to you.

For example, if you visit an Advertiser’s website and shop for running shoes, our Platform may later serve you with targeted ads for the Advertiser’s brand of running shoes as you browse the internet.

What Data We Collect and How We Use It

 We collect data under the following legal bases:

Consent – When you opt-in to marketing communications or cookies.
Legitimate Interest – To improve our services, prevent fraud, and ensure security.
Contractual Necessity – To provide TuxlerVPN services and process transactions.
Legal Obligations – To comply with regulatory and law enforcement requirements.

We may collect the following categories of information on our website and use them for the purposes explained below:

Website activity: Data about your browsing activity on our website.
Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID.
Contact Information: If you choose to provide your name, email address, or phone number.
Account Information: If you open an account, we will collect your username, password, and other necessary information to access your account.
Customer Service Information: Information you may provide to customer service, including survey responses.
Financial Information: Credit card number or other payment account information. This information is collected directly by our payment processor and is not stored by Tuxler.
Third-party information: We may collect additional information about you from third-party sources where we have the rights to do so.

We use this data to:

Provide Tuxler services and customer support.
Collect fees and troubleshoot problems.
Prevent potential fraud and enforce our Terms of Service.
Customize, measure, and improve our website and services.
Deliver targeted marketing to you.
Contact you by email or phone about your account or our services, including marketing purposes.

Connection Sharing and Network Usage

When you use TuxlerVPN’s free services, your device’s internet connection and IP address may be used to route network traffic for other TuxlerVPN network participants. This means that while you are connected to our service, limited data from other users may securely pass through your network connection.

If you prefer not to participate in network sharing, you can opt out by purchasing a Premium subscription.

Data Sharing

We may disclose personally identifying information (PII) about you:

With our service providers: Companies we contract with that help with parts of our business operations. We require that our service providers only use your PII in connection with the services they perform for us.
With your service providers: Companies under contract with or acting on your behalf who handle data (such as customer lists) on your behalf.
With our subsidiaries and related companies.
In connection with legal proceedings: When we are under a legal obligation to do so, for example, to comply with a binding order of a court, or where disclosure is necessary to exercise, establish, or defend the legal rights of Tuxler, our Advertisers, or any other third party.
In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your PII in connection with the sale.
We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels, and similar technologies) with other advertising companies in the digital advertising ecosystem.
California Residents: We do not sell personal data, but users can opt out of data sharing here.

Cookies and Related Technologies

The Tuxler website uses cookies, tracking pixels, and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes, including operating and personalizing the website. Cookies may also track how you use the site to target ads to you on other websites.

To get more information about the individual cookies dropped by our website, please see the Adjust Ad Preferences link in the footer of our website.

Data Retention & Deletion

PII is held no longer than necessary for our business purposes or to meet legal requirements.
Billing & transaction records: Retained for 7–10 years (per U.S. tax laws).
Customer support data: Retained for 2 years after resolution.
Account information: Retained until account deletion request.
Marketing data: Retained until opt-out request.

Your Rights Under U.S. & EU Privacy Laws

Under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the following rights, depending on your jurisdiction:

Right to Know: Request details on the personal data we collect.
Right to Delete: Request that we delete your personal data.
Right to Opt-Out: Prevent Tuxler from sharing your data.
Right to Non-Discrimination: You will not be penalized for exercising your rights.
Right to Access – Request a copy of your data.
Right to Rectification – Correct inaccurate data.
Right to Erasure (“Right to Be Forgotten”) – Request data deletion.
Right to Data Portability – Receive your data in a structured format.
Right to Object – Opt out of specific data processing.
Right to Restrict Processing – Limit how we use your data.
Right to Withdraw Consent – Revoke prior consent at any time.

You can exercise your rights by emailing us at: support@tuxlervpn.com.

Data Security & Breach Notification Policy

Tuxler will notify affected users within 72 hours in case of a data breach.
If over 500 California residents are affected, we will notify the CA Attorney General.

Children’s Data (COPPA Compliance)

Tuxler does not knowingly collect data from individuals under 18.
If we learn that a minor has provided personal data, we will delete it promptly.
Parents can request data removal via: support@tuxlervpn.com.

Contact Us About Privacy Concerns

If you have any questions about this Privacy Notice, our privacy practices, or Tuxler generally, contact us:

Email: supportuxlervpn.com
Mailing Address: Tuxler Privacy Technologies, Inc., 500 Ygnacio Valley Road, Suite 410, Walnut Creek, CA 94596, USA

Use of the service constitutes acceptance of this Privacy Policy and Tuxler’s Terms of Service.

Last Updated: 2025