California Consumer Privacy Act (CCPA) Notice

Effective Date: 28 April 2025
Last Updated: 28 April 2025

Tuxler Privacy Technologies, Inc. (“TuxlerVPN,” “we,” “us,” or “our”) respects the privacy rights of our users and is committed to compliance with the California Consumer Privacy Act (CCPA). This CCPA Notice applies to California residents and supplements our general Privacy Policy.

1. Your Rights Under CCPA

If you are a California resident, you have the following rights under the CCPA:

1.1 Right to Know

You have the right to request:

• The categories of personal information we collect.
• The sources from which we collect personal information.
• The purposes for which personal information is used.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we have collected about you.

1.2 Right to Delete

You can request that we delete any personal information we have collected about you, subject to legal exceptions (e.g., tax, legal compliance, fraud prevention, etc.).

1.3 Right to Opt-Out of Data Sales

TuxlerVPN does not sell personal information. However, if this practice changes in the future, we will provide a clear “Do Not Sell My Personal Information” link.

1.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights. This means:

• No denial of services
• No different pricing or discounts
• No lower service levels

2. Categories of Personal Information We Collect

Below is a list of personal information we may collect in the last 12 months:

Category	Examples	Purpose
Identifiers	Name, email, IP address, device ID	Account creation, support, security
Commercial Information	Subscription details, transaction history	Payment processing, fraud prevention
Internet Activity	Browsing behavior on our website, cookies	Service functionality, analytics, advertising
Geolocation Data	Approximate location (city, state)	Compliance, fraud prevention
Customer Support Data	Chat logs, emails	Customer support, troubleshooting

3. Sources of Personal Information

We collect personal information from the following sources:

• Directly from users (e.g., when you create an account, purchase a subscription, or contact support).
• Automatically through your use of our services (e.g., via cookies, logs, and analytics tools).
• From third-party service providers (e.g., payment processors, advertising networks).

4. Sharing of Personal Information

We do not sell personal information. However, we may share certain personal data with third parties for business purposes, including:

• Service providers (e.g., payment processors, hosting providers, analytics services).
• Legal authorities when required by law or for security and fraud prevention.

5. How to Exercise Your Rights

You can submit a request to exercise your rights by:

• Email: support@tuxlervpn.com

Verification Process: To protect your privacy, we may require you to verify your identity before processing your request.

6. Data Retention Policy

We retain personal information for only as long as necessary for the purposes listed above and in compliance with legal requirements:

• Account Data: Stored as long as your account is active.
• Billing Data: Retained for 7-10 years for financial and legal compliance.
• Marketing Data: Retained until you opt out.
• Support Data: Retained for up to 2 years after ticket resolution.

7. Changes to This CCPA Notice

We may update this CCPA Notice to reflect legal or operational changes. Updates will be posted on our website, and where appropriate, we will notify users via email or in-app notifications.

8. Contact Us

For any questions regarding this CCPA Notice, you may contact us at:

• Email: privacy@tuxlervpn.com

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TuxlerVPN remains committed to protecting user privacy and ensuring full compliance with CCPA regulations.